FAQ

Welcome to the fishbone store. Here you'll find an assortment of Einlee-related goods :)

Do you ship internationally and how long does shipping take?
Yes!
Shipping is from Taiwan, and transit times to all international locations vary between 2 to 8 weeks.

What forms of payment are accepted?
Paypal and credit card

I'm having problems checking out through the store.
Please contact the store though the Customer Service mail form at the bottom, or email Ein directly at naiyami@hotmail.com
!

Do the artbooks have any overlapping artwork?
Never!


Can the books and or prints be signed?
Yes, just leave a note during checkout!


____ is out of stock, will they be restocked?
Possibly, but no guarantees. Please check back later or inquire directly.

Returns and exchanges?
Returns and exchanges are not accepted, so please review your cart contents carefully. Once your order is packaged or shipped we cannot change or cancel it.

There's something wrong with my order, what do I do?
If your order arrived damaged or with incorrect/missing items, contact the store though the Customer Service mail form at the bottom, or email Ein directly at naiyami@hotmail.com
!!